Hi, I'm
Meet Patel
Customer Service Representative
2+
Years Of Experience
5+
Projects Completed
120+
Daily Transactions Processed
My Skill Set
I Provide Wide Range Of Customer Service & Operational Support Skills
Customer Support & Client Engagement
Handling customer inquiries, resolving issues, and providing account assistance ensuring high satisfaction and effective service delivery.
CRM & Data Management
Maintaining customer records, tracking leads, and updating CRM systems ensuring accurate documentation and efficient workflow management.
Workflow Coordination & Reporting
Coordinating operational workflows, preparing reports, and tracking performance metrics improving efficiency and supporting decision-making processes.
Why Choose Me
My Experience Area
Projects
My Amazing Works
Experience
R D Patel & Company Private Limited
Roles & Responsibilities
• Maintained CRM records improving data accuracy by 25% across customer interactions and lead management processes.
• Supported 50+ client meetings preparing proposals and presentations improving sales engagement and proposal efficiency.
• Generated weekly CRM reports tracking leads and interactions supporting strategic sales decisions and performance monitoring.
Choice Indian Restaurant
Roles & Responsibilities
• Managed 80+ guests per shift handling reservations, inquiries, and waitlists ensuring efficient front desk operations.
• Processed 50+ daily transactions maintaining accurate billing records and supporting cash reconciliation with zero discrepancies.
• Resolved 5+ guest concerns per shift ensuring satisfaction through prompt communication and service recovery processes.
Amazon Fulfillment Services
Roles & Responsibilities
• Orchestrated workflows for 150+ team members coordinating shift targets and ensuring smooth operational performance across daily activities.
• Identified process bottlenecks reducing workflow delays by 20% improving operational efficiency across multiple shifts consistently.
• Trained 30+ new hires on safety protocols and workflow standards ensuring compliance and consistent operational execution.
DEGREE & CERTIFICATIONS
EDUCATION
Accounting & Bookkeeping Practices Diploma / Business Development & Sales Diploma
January 2024 – August 2025
Bachelor of Business Administration
August 2020 – April 2023
Life License Qualification Program (LLQP)
Ontario, Canada
Professional Recognition & Feedback
Excellent Customer Service Delivery
Operations Manager
Customer Service Lead
Strong Workflow Coordination Skills
Supervisor
Operations Supervisor